Privacy Policy

At SOMOS PASIÓN we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect when you visit our store or place an order, how we use it, and what rights you have over it.

By browsing the site or making a purchase, you accept the practices described in this policy.

We only collect the information necessary to process your order and deliver a good shopping experience:

• Contact details: name, surname, email and phone number.
• Shipping and billing address: street, city, postal code and country.
• Payment details: processed directly and securely by Stripe. We do not store or have access to your full card numbers.
• Order history: products purchased, amount, shipping status and related communications.
• Customization data: name and number of the dorsal you choose for your jersey.
• Technical data: IP address, browser type, device and usage information collected through cookies.

We use your data exclusively for the following purposes:

• Processing and shipping your order, including product customization.
• Handling your queries, returns and complaints.
• Analyzing site usage to improve our catalog and shopping experience.
• Sending marketing communications, only if you have given your explicit consent.

We process your data under the following legal bases provided by the GDPR:

• Performance of a contract: to process the order, payment and shipping.
• Consent: for sending marketing communications and non-essential cookies.
• Legitimate interest: to prevent fraud and improve the security of the site.

We do not sell your data. We only share it with the providers strictly necessary to deliver the service:

• Payment providers: Stripe processes payments in compliance with the PCI-DSS standard.
• Shipping and logistics companies: they receive your shipping details solely to deliver your order.
• Technology providers: web hosting, database and transactional email delivery.
• Competent authorities: when required by law.

As a user you have the following rights over your personal data:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request the deletion of your data when it is no longer necessary.
• Receive your data in a structured and portable format.
• Object to the processing of your data under certain circumstances.
• Withdraw your consent at any time, without retroactive effects.
• Lodge a complaint with the competent supervisory authority (in Spain, AEPD: www.aepd.es).

To exercise any of these rights you can write to us at: soporte@somospasion.com